Exchange and returns

It's free to exchange items for a different size, based on stock availability. If you are based outside the EU you will need to pay duties and taxes on your replacement item. If you selected PayPal when you placed your order, any applicable taxes and duties on your exchange should be paid with your debit or credit card. 

Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.

We accept returns for a refund or store credit (at your election), for all items, provided that you cover the cost of return shipping via our Courier. Alternatively, you can return the items at your own cost. In such cases, we recommend that you use a courier and insure the goods to make sure that they reach us or that you are compensated if they don't.

Items should be returned new, unused and with all garment tags still attached. Returns that are damaged, marked or altered may not be accepted and may be sent back to the customer. 

Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.

Your item(s) should be sent back to us within 14 days. Returns outside these timeframes may be accepted at the discretion of Le Lapin Blanc and may only be refunded as a store credit.

Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. Returns may not be accepted if this strip has been removed or if items are soiled and may be sent back to the customer.